Philips Wi-Fi Smart Lock with Handle, Keyless Entry Keypad Door Lock with Handle, Front Door Deadbolt Set with WiFi Gateway, App Control, Fingerprint Unlock, PIN Code Unlock, Auto Locking
Want the best price and purchase timing?
Our AI advisor analyzes real-time pricing across all channels to find you the best deal.
AI Verdict
This Philips smart lock offers five unlock methods and remote Wi-Fi control for those who need a complete handle and deadbolt set.
This lock is a situational fit because it offers a comprehensive set of features like Wi-Fi connectivity, multiple unlock methods including a 0.3-second fingerprint scanner, and an auto-locking function. However, recurring user complaints about app stability, fingerprint reader reliability, and potential mechanical failures suggest it might not be a seamless experience for everyone.
If app reliability and consistent fingerprint recognition are critical, look for smart locks with higher user satisfaction ratings for their companion apps and biometric performance.
Regret Scoreโข
High RiskLower is better โ measures purchase-regret risk from real buyer complaints, review credibility, and product maturity
Issues discovered after purchase
Critically weak dimension
Amazon rating vs actual quality
Chance this product isn't for you
Pros
- Unlocks in 0.3 seconds using fingerprint recognition with 99.99% accuracy.
- Includes a Wi-Fi gateway for remote management, real-time notifications, and access history via the Philips App.
- Features adjustable auto-locking from 30 to 180 seconds to secure your door automatically.
- Offers multiple PIN code types, including permanent, temporary, recurring, and one-time access for up to 100 users.
- Comes with a matching handle set for a coordinated front door upgrade.
- Supports voice commands via Amazon Alexa and Google Assistant.
Cons
- The companion app has low user ratings, with some reporting it requires full permissions to function properly.
- Some users experienced the fingerprint reader failing to recognize prints even after multiple reprogramming attempts.
- Internal locking mechanisms have been reported to break, especially with auto-lock engaging when the door is not fully closed.
- Installation instructions may be unclear or miss key steps, like the default admin password.
- The lock is bulkier than some standard lock options.
Dimension Scores
The fingerprint recognition boasts 99.99% accuracy and 0.3-second unlock speed, but user reports indicate inconsistent performance for some.
It offers Wi-Fi connectivity via an included gateway for remote control and voice assistant integration, which is above average for smart locks.
While offering app control and voice integration, user reviews frequently mention the Philips app having low ratings and requiring specific permissions to function.
Constructed from aluminum and metal, it's designed for front door use, but some users report internal plastic components breaking, which is a concern for long-term durability.
Best For
- Homeowners wanting a smart lock with a complete handle and deadbolt replacement.
- Users who prioritize multiple unlocking methods, including fingerprint and remote app control.
- Households needing flexible access management with various PIN code types for guests or services.
- Individuals who frequently forget to lock their door and benefit from an auto-locking feature.
Not Recommended For
- Anyone looking for a minimalist or low-profile smart lock due to its bulkier design.
- Users who prefer a smart lock with a highly-rated, problem-free companion app.
- Those unwilling to troubleshoot potential programming or fingerprint recognition issues.
Watch Out For
- The Philips app has been reported to have a low 2-something star rating and may require granting full permissions to work correctly.
- Some users found the fingerprint reader unreliable, with reports of it not recognizing prints even after reprogramming.
- The internal locking mechanism, potentially made of plastic, can break if the auto-lock engages when the door is not fully closed.
- Instructions for programming the lock can be incomplete, lacking details like the default admin password.
- Units have been reported as dead on arrival, indicating potential quality control issues.
Full Specifications
| ASIN | B0DJW648TV |
| Brand | Philips |
| Color | Matte Black |
| Style | Lock + Handle |
| Material | Aluminum, Metal |
| Lock Type | Combination Lock, Keypad, Fingerprint Deadbolt Door Lock+Wi-Fi Bridge |
| Model Name | DDL240X-1HBG-H |
| Item Weight | 6.78 pounds |
| Manufacturer | PHILIPS |
| Control Method | App, Touch, Voice |
| Controller Type | Amazon Alexa, Google Assistant |
| Special Feature | App Unlock, Auto-Lock, Fingerprint, One-Touch Lock, Passcode Unlock |
| Number of Pieces | 1 |
| Special Features | App Unlock, Auto-Lock, Fingerprint, One-Touch Lock, Passcode Unlock |
| Battery Cell Type | Alkaline |
| Item model number | DDL240X-1HBG-H |
| Product Dimensions | 13.2 x 9.7 x 4.5 inches |
| Batteries Included? | Yes |
| Batteries Required? | Yes |
| Included Components | 1 x door lock, 1 x gateway, 1 x handle, 4 x batteries |
| Connectivity Protocol | Wi-Fi |
| Item dimensions L x W x H | 13.2 x 9.7 x 4.5 inches |
| Recommended Uses For Product | Apartment Doors, Home Security |
| Global Trade Identification Number | 00850048306653 |
What Buyers Say
Many users are drawn to this Philips smart lock for its comprehensive feature set, especially the included handle and multiple unlock options like fingerprint and remote Wi-Fi control. However, a recurring theme in user feedback points to frustrations with the companion app's performance and reliability, often citing low ratings and demanding permissions. Some also report the fingerprint reader being inconsistent, requiring multiple attempts or reprogramming. There are also concerns about the durability of internal components, with some experiencing mechanical failures, particularly with the auto-locking feature.
โHonestly, the fingerprint unlock is super fast when it works, but the app is a total pain and sometimes the lock just won't read my print, which is annoying when I'm trying to get in with groceries.โ
Common Praise
- The 0.3-second fingerprint unlock is quick and convenient for daily entry.
- Remote locking, unlocking, and monitoring through the Philips App is a useful feature.
- The auto-lock function provides peace of mind, ensuring the door is always secured.
- The ability to generate various types of PIN codes (temporary, recurring) is helpful for managing access.
- The included matching handle set offers a complete and aesthetically pleasing upgrade.
Common Complaints
- The Philips app often receives low ratings and can be problematic, sometimes needing full permissions to operate.
- The fingerprint reader can be unreliable, failing to recognize prints even after multiple attempts or reprogramming.
- Internal components, possibly plastic, have been reported to break, especially when the auto-lock engages on a partially closed door.
- Installation instructions are sometimes unclear or omit crucial details, making setup difficult.
- Some units arrived completely non-functional or 'dead on arrival'.
Ownership Tips
- You'll likely spend some time troubleshooting the app permissions to get it working smoothly.
- Registering multiple fingerprints for each user might improve recognition consistency.
- Be mindful of ensuring the door is fully closed before the auto-lock engages to prevent potential mechanical stress.
- Keep physical keys accessible, as the smart features can be inconsistent.
- Low battery notifications appear in the app and via blinking lights on the lock, giving you a heads-up before it dies.
Frequently Asked Questions
Does this smart lock require a separate hub for Wi-Fi connectivity?
No, the Philips Wi-Fi Smart Lock includes a Wi-Fi gateway in the box, which enables remote control and monitoring via the Philips App without needing to buy an additional hub.
How many ways can I unlock this door?
You can unlock the door using five methods: the Philips App, your fingerprint, a PIN code, a physical key, or voice commands through Amazon Alexa or Google Assistant.
How fast is the fingerprint unlock?
The lock uses advanced biometric technology to unlock your door in just 0.3 seconds with a 99.99% accuracy rate.
Can I set temporary codes for guests?
Yes, you can create various PIN codes, including temporary, permanent, recurring, or one-time codes, and manage up to 100 user codes.
Does it automatically lock?
Yes, it has an auto-locking feature that can be set to secure your door automatically after 30 to 180 seconds, based on your preferred timer setting.
Buying Guide
When you're looking at smart locks, think about how you actually want to get into your house. Do you want to ditch keys entirely, or just have more options? Consider if you need remote access to let people in when you're not home, or if you just want a keypad for convenience. Also, think about who will be using it โ a fingerprint reader might be great for you, but maybe not for a guest who only visits once a year.
Connectivity (Wi-Fi, Bluetooth, Z-Wave, Zigbee)
This tells you how the lock talks to your phone or smart home system. Wi-Fi (like this Philips lock) means you can control it from anywhere with internet, but it can sometimes drain batteries faster. Bluetooth is for close-range control, and Z-Wave/Zigbee are for more robust smart home networks that often require a separate hub.
Unlock Methods (Fingerprint, PIN, Key, App, Voice)
This is all about convenience and backup. More methods mean more flexibility. A fingerprint is fast, a PIN is easy to share, a physical key is your ultimate backup, and app/voice control offer remote access. Think about which methods you'll actually use daily.
Auto-Locking
This feature automatically locks your door after a set time, so you don't have to worry if you remembered to lock up. It's a peace-of-mind feature, especially if you're prone to forgetting or have kids who might leave the door ajar.
Alternatives
If this lock doesn't fit, look for models with higher-rated companion apps and a proven track record for fingerprint reader consistency, or consider smart locks that integrate directly into a Z-Wave or Zigbee smart home ecosystem for potentially better reliability.
You Might Also Like
Ring Wired Doorbell Elite (newest model), Native Power over Ethernet, Retinal 4K video, Remote Gate Access, 10x Enhanced Zoom, and Low-Light Sight
$300-$599A 4K PoE doorbell with 10x zoom and remote gate control, built for properties needing robust, wired security and advanced motion detection.
Blink Doorbell Mount, 2nd Gen Anti-Theft Blink Doorbell Camera Mount No Drilling with Rain Cover, Fit for Blink Video Doorbell 1st & 2nd Gen, No Block Sensor & Night Vision
$0-$49This is a no-drilling, anti-theft mount with a rain cover designed for Blink Video Doorbells (1st and 2nd Gen) on inward-opening doors 0.8-1.9 inches thick.
Ring Chime Pro
A plug-in chime and Wi-Fi extender for Ring devices, it provides audible alerts and a limited 2000 sq. ft. signal boost for Ring cameras and doorbells.
Ring Video Wired Doorbell (newest model), Home or business security, Two-Way Talk, advanced motion detection, HD camera and real-time alerts to monitor your front door (wiring required)
This 1080p wired doorbell delivers real-time alerts and two-way talk for front door monitoring, requiring existing wiring.