eufy Security 4K UHD Indoor Cam S350, Dual Cameras, 8× Zoom, 360° Pan & Tilt Security Cmera,AI Auto-Tracking,Baby/Pet/Nanny Camera, Human/Pet Detection, 2.4G/5G Wi-Fi
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AI Verdict
This is a dual 4K wide-angle and 2K telephoto camera with 8x hybrid zoom and 360° pan/75° tilt for indoor monitoring with AI tracking.
The dual 4K/2K cameras, 8x zoom, and 360° pan/tilt offer detailed indoor coverage, but limitations like 1080p RTSP output and 15 FPS video prevent it from being a top-tier solution for all users. It's a strong choice for basic indoor monitoring with local storage, but falls short on advanced recording expectations.
If true 4K continuous recording to NAS or higher frame rates are critical, look for cameras explicitly stating 4K/30FPS recording to local storage or NAS.
Regret Score™
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Issues discovered after purchase
Critically weak dimension
Amazon rating vs actual quality
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Pros
- Dual cameras provide both 4K wide-angle and 2K telephoto views.
- Features an 8x hybrid zoom, combining 4K wide-angle and 2K telephoto lenses.
- Offers 360° horizontal pan and 75° vertical tilt for complete room coverage.
- AI-powered tracking automatically follows detected humans and pets.
- Night vision with an f/1.6 aperture and 2 IR LEDs allows clear viewing up to 32 ft.
- Supports dual-band Wi-Fi 6 for stable 2.4 GHz and 5 GHz connectivity.
- Provides local storage options via a 128GB SD card, HomeBase 3 compatibility, and RTSP for NAS.
Cons
- RTSP stream output is limited to 1080p resolution, not the camera's 4K capability.
- HomeBase 3 may only record motion/sound events, not continuous 4K, despite settings.
- HomeKit integration is not supported.
- Video capture is capped at 15 frames per second.
- The SD card slot can be difficult to access due to the pan/tilt head's movement.
Dimension Scores
The camera features AI-powered human/pet detection and auto-tracking, utilizing dual cameras for detailed observation.
It offers dual-band Wi-Fi 6 (2.4G/5G) for robust connectivity, but lacks HomeKit support.
App control is available, with HomeBase 3 and RTSP compatibility, but HomeBase 3 has reported issues with continuous 4K recording and HomeKit is absent.
Constructed from plastic, it is designed for indoor use only, with no explicit weather resistance mentioned, which is standard for indoor cameras.
Best For
- Monitoring large indoor areas with 360° pan and 75° tilt capabilities.
- Tracking pets or family members with AI auto-tracking and human/pet detection.
- Users prioritizing local storage options via SD card, HomeBase 3, or NAS.
- Observing distant details with 8x hybrid zoom.
- Indoor surveillance in low-light conditions up to 32 ft.
Not Recommended For
- Users who require HomeKit smart home integration.
- Anyone needing continuous 4K recording via RTSP or HomeBase 3.
- Those who need video capture at frame rates higher than 15 FPS.
Watch Out For
- The RTSP output is limited to 1080p, preventing 4K resolution recording to a NAS.
- HomeBase 3, while compatible, has been reported to only record motion or sound events, not continuous 4K footage.
- Video footage is consistently recorded at 15 frames per second, which can result in less fluid motion.
- Accessing the SD card slot can be awkward because of the camera's pan and tilt mechanism.
Full Specifications
| UPC | 194644154035 |
| ASIN | B0CD7F1M9R |
| Brand | eufy Security |
| Color | White |
| Material | Plastic |
| Room Type | Hallway, Living Room, Study Room possibility room |
| Zoom Type | Hybrid Zoom |
| Alert Type | Human |
| Focus Type | Manual Focus |
| Frame Rate | 15 frames_per_second |
| Model Name | Indoor Cam S350 |
| Unit Count | 2.0 Count |
| Zoom Ratio | 0.130555555555556 |
| Form Factor | Dome |
| Item Weight | 1.21 pounds |
| Manufacturer | Anker |
| Optical Zoom | 3 x |
| Power Source | Plug in |
| Field Of View | 360 Degrees |
| Mounting Type | Wall Mount/ Ceiling Mount / Stick up |
| Viewing Angle | 360 Degrees |
| Control Method | App |
| Video encoding | H265 |
| Controller Type | Amazon Alexa |
| Number of Items | 1 |
| Installation Type | Freestanding, Screw In,Self Adhesive |
| Item model number | T8416121 |
| Light Source Type | Infrared Led |
| Number of IR LEDs | 2 |
| Compatible Devices | Smartphone |
| Night Vision Range | 32 Feet |
| Number of Channels | 4 |
| Product Dimensions | 2.57 x 3.16 x 4.11 inches |
| Batteries Required? | No |
| Included Components | A Type C Usb Cable and Power Adapter, Indoor Cam S350, Positioning Sticker, Quick Start Guide, Screw Pack |
| Indoor/Outdoor Usage | Indoor |
| Low light technology | Infrared Night Vision,Starlight Sensor,Night Vision Mode |
| Video Capture Format | MPEG-4 |
| Connectivity Protocol | Wi-Fi |
| Connectivity Technology | Wired |
| Smart Home Compatibility | Smart Home Compatible |
| Video Capture Resolution | 4k |
| Item dimensions L x W x H | 2.57 x 3.16 x 4.11 inches |
| Effective Video Resolution | 4000.0 |
| Recommended Uses For Product | Baby Monitoring |
| International Protection Rating | indoor use only |
| Maximum Webcam Image Resolution | 4000 Pixels |
| Wireless Communication Technology | Wi-Fi |
What Buyers Say
Many users are drawn to the dual camera setup and 4K resolution, expecting top-tier recording, but often discover limitations with 1080p RTSP streams and inconsistent 4K continuous recording on HomeBase 3. The 15 FPS video capture is also a recurring point of contention for those expecting smoother footage. Despite these, the pan/tilt and AI tracking features are frequently mentioned as effective for monitoring movement.
“I bought this for the 4K and dual cameras, but seriously, 1080p on RTSP? And my HomeBase 3 isn't even doing continuous 4K like I thought, just motion stuff. Kinda feel like I got half a camera.”
Common Praise
- Dual cameras provide both wide and zoomed views simultaneously.
- 360° pan and 75° tilt covers entire rooms without blind spots.
- AI auto-tracking effectively follows people and pets around the room.
- Night vision clearly shows faces up to 32 ft in low light.
- Supports both 2.4 GHz and 5 GHz Wi-Fi 6 for better network performance.
- Local storage options via SD card and HomeBase 3 are appreciated for avoiding subscription fees.
Common Complaints
- RTSP feed is limited to 1080p, not the advertised 4K resolution.
- HomeBase 3 doesn't consistently record 4K continuously, often only event-based.
- No HomeKit integration, which is a dealbreaker for some Apple users.
- Video frame rate is capped at 15 FPS, making motion less fluid.
- The SD card slot can be difficult to access due to camera movement.
Ownership Tips
- The camera's 15 FPS can make fast-moving objects appear choppy in recordings.
- Setting up RTSP for NAS requires specific firmware updates for both the app and camera.
- The dual view mode shows both wide and zoomed feeds, but the zoomed view might not be as sharp as a dedicated single 4K stream.
- The USB-C power input is a modern touch, but it's still a wired camera requiring a power outlet.
Frequently Asked Questions
Does this camera support HomeKit?
No, the eufy Indoor Cam S350 does not support HomeKit integration.
Can I record 4K video to my NAS via RTSP?
While the camera has 4K resolution, the RTSP stream is limited to 1080p, so you cannot record 4K to your NAS this way.
What kind of storage options does it have?
It supports local storage with an SD card up to 128GB, is compatible with HomeBase 3 (firmware 3.3.2.6 or later), and offers RTSP for NAS storage.
Does it have night vision?
Yes, it features night vision with an f/1.6 aperture sensor and 2 infrared LED lights, allowing clear viewing up to 32 ft in low light conditions.
What is the frame rate of the video?
The camera records video at a fixed rate of 15 frames per second.
Does it work on both 2.4GHz and 5GHz Wi-Fi?
Yes, it supports dual-band Wi-Fi 6, operating on both 2.4 GHz and 5 GHz frequencies for enhanced security and faster speeds.
Buying Guide
When picking an indoor security camera, you need to think about what you're actually trying to see and how you want to save it. If you need to cover a whole room, pan and tilt is key. If you're zooming in on small details, the resolution and optical zoom matter. Don't forget about how you'll store footage – local storage means no monthly fees, but check the resolution and frame rate you actually get.
4K UHD Resolution / Dual Cameras
This means the camera has two lenses, one capturing a super clear 4K wide view and another a 2K telephoto view. Think of it like having both a wide-angle and a zoom lens on a regular camera, letting you see both the big picture and specific details without losing clarity.
360° Pan & Tilt
This isn't a fixed camera; it can physically move its lens horizontally (360 degrees, like spinning in a circle) and vertically (tilting up and down). It's like having a security guard who can turn their head to follow action across an entire room, eliminating blind spots.
AI Auto-Tracking / Human/Pet Detection
Instead of just recording a static view, this camera can intelligently identify if a person or pet enters the frame and then automatically follow their movement. It's like having a smart spotlight that keeps the important action in view, so you don't miss anything.
2.4G/5G Wi-Fi 6
This refers to how the camera connects to your home internet. Having both 2.4GHz and 5GHz bands means it can use the faster, less congested 5GHz for smoother video, or the longer-range 2.4GHz if it's further from your router. Wi-Fi 6 is the latest standard, offering more stable and efficient connections.
Alternatives
If you need true 4K continuous recording to NAS or HomeKit support, look for cameras explicitly stating those features and a frame rate of 30 FPS.
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