HP 962XL Black High-Yield Ink Cartridge | Works with OfficeJet 9010, Pro 9010, 9020 | Eligible for Instant Ink | 3JA03AN
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AI Verdict
This 2,000-page yield black ink cartridge is for HP OfficeJet Pro 9010/9020 series owners who prioritize consistent, pigment-based black prints.
This 962XL black cartridge is specifically designed for HP OfficeJet Pro 9010 and 9020 series printers, offering a 2,000-page yield for users with higher black printing demands. Its pigment-based ink ensures sharp, fade-resistant documents, aligning with professional output needs.
If 2,000 pages isn't enough, check if your specific 9020 series printer supports the 966XL black cartridge, which offers a 3,000-page yield.
Regret Score™
Very Low RiskLower is better — measures purchase-regret risk from real buyer complaints, review credibility, and product maturity
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Pros
- Provides approximately 2,000 pages of black ink, reducing replacement frequency.
- Engineered for consistent quality and reliability with compatible HP OfficeJet Pro 9010 and 9020 series printers.
- The ink is pigment-based, offering fade-resistant documents and sharp text.
- Eligible for HP's Instant Ink program, which can automate ink delivery based on page usage.
- HP has upcycled over 2,300 metric tons of plastic into ink cartridges, including this one.
Cons
- The cost of original HP ink cartridges is a recurring complaint among users.
- HP+ printers, which use this cartridge, can block third-party ink, forcing reliance on HP brand cartridges.
- Some users report that the printer software may show the cartridge as empty prematurely, even with ink remaining.
- If you primarily print in black, the printer might start using color inks to create black when the black cartridge runs low, wasting color ink.
Dimension Scores
As an ink cartridge, this dimension is not applicable, so it receives a neutral score.
As an ink cartridge, this dimension is not applicable, so it receives a neutral score.
HP states the cartridge is engineered for consistent quality and reliability, and user reviews frequently mention its dependable performance.
As an internal component, its visual design is not a primary factor, receiving a neutral score.
Best For
- Home offices or small businesses with compatible HP OfficeJet Pro 9010 or 9020 series printers needing high-volume black printing.
- Users who value consistent print quality and are willing to pay for original HP supplies.
- Individuals enrolled in or considering HP's Instant Ink program for automated ink replenishment.
Not Recommended For
- Users seeking the lowest cost per page who prefer using third-party or refilled ink cartridges.
- Printers not listed in the compatible HP OfficeJet Pro 9010 or 9020 series.
Watch Out For
- HP+ printers using this cartridge can prevent the use of non-HP ink, even if the third-party cartridges have working chips.
- The printer may indicate low ink levels or empty cartridges prematurely, leading to early replacements or printing interruptions.
- If the black cartridge runs out, the printer might mix color inks to produce black, potentially depleting expensive color cartridges faster.
Full Specifications
| ASIN | B07MK5DG9V |
| Brand | HP |
| Color | Black |
| Ink Base | Water |
| Ink Color | Black |
| Model Name | 3JA03AN |
| Page Yield | 2000 |
| Item Weight | 3.68 ounces |
| Manufacturer | HP |
| Special Feature | High Yield |
| Item model number | 3JA03AN#140 |
| Product Dimensions | 1.42 x 4.69 x 4.96 inches |
| Compatibility Options | Genuine |
What Buyers Say
Users consistently report that this HP 962XL black ink cartridge delivers sharp, clear text and reliable performance, especially when compared to non-HP alternatives. However, the recurring theme in user feedback is the high cost of the original HP ink, with some expressing frustration over HP's measures to block third-party cartridges, particularly with HP+ printers. There are also mentions of the printer software sometimes misreporting ink levels.
“Man, this ink prints so good every time, but seriously, why does it cost so much? My printer won't even let me use the cheap stuff anymore, it's a racket!”
Common Praise
- Produces consistently crisp and confident text on printed pages.
- Installs easily and quickly into compatible HP OfficeJet Pro printers.
- Maintains print quality throughout the cartridge's life.
- Offers a high page yield of around 2,000 pages for black prints.
- Works flawlessly and reliably every time in HP printers.
Common Complaints
- The price of the original HP 962XL cartridge is frequently cited as expensive.
- HP+ printers prevent the use of less expensive third-party ink cartridges.
- Printers may display 'empty' warnings for cartridges that still contain usable ink.
- If the black ink runs out, the printer might use color inks to create black, leading to faster depletion of color cartridges.
Ownership Tips
- The 'e' series HP OfficeJet Pro printers, especially with HP+, are locked into using only genuine HP ink, so don't expect to save money with third-party options.
- Even if the printer says the cartridge is low or empty, you might still get a few more pages out of it before it completely stops.
- Consider signing up for HP Instant Ink if you print a lot, as it can sometimes be more cost-effective than buying individual cartridges.
- If you print mostly black and white, having an XL black cartridge is key, as the printer will try to use color if the black runs out.
Frequently Asked Questions
What HP printers are compatible with the 962XL Black ink cartridge?
This cartridge works with HP OfficeJet 9012e and HP OfficeJet Pro 9010, 9010e, 9014e, 9015, 9015e, 9016, 9018, 9018e, 9019, 9019e, 9020, 9020e, 9022e, 9025, 9025e, and 9028e printers.
How many pages can I expect to print with this cartridge?
The HP 962XL Black High-Yield Ink Cartridge has an approximate yield of 2,000 pages.
Can I use third-party ink with my HP printer that uses 962XL cartridges?
While some third-party options exist, HP+ printers are designed to block non-HP cartridges, and even non-HP+ printers may have issues with recognition or functionality with non-OEM ink.
Is this cartridge part of the HP Instant Ink program?
Yes, the HP 962XL Black High-Yield Ink Cartridge is eligible for the HP Instant Ink program, which delivers ink automatically when your printer detects low levels.
What is the difference between 962 and 962XL?
The 'XL' in 962XL indicates a high-yield cartridge, meaning it contains more ink and prints more pages (approximately 2,000 for black) compared to a standard 962 cartridge.
Buying Guide
When you're looking at ink, you need to think about how much you actually print. A 'high-yield' cartridge like this one means it holds more ink and will last longer than a standard one, so you're not swapping it out every other week. Also, if you have an HP+ printer, or an 'e' model, you're pretty much stuck with HP's own brand ink, so factor that into your budget.
High Yield
This isn't just marketing speak; it means the cartridge contains more ink, specifically around 2,000 pages for this black one. Think of it like buying a bigger bag of coffee – fewer trips to the store and more prints before you run out.
Compatible Printers (e.g., OfficeJet Pro 9010, 9020)
Ink cartridges are like car parts; they're specific. This cartridge only works with a certain range of HP OfficeJet Pro printers. Trying to force the wrong one in is a waste of money and won't work.
Eligible for Instant Ink
This is HP's subscription service. Your printer tells HP when you're low, and they send new ink. It can be a money-saver if your printing volume is consistent, as you pay for pages, not cartridges.
Alternatives
If the cost of original ink is a deal-breaker, you'll need to look for printers that explicitly support third-party cartridges without firmware restrictions, or consider ink tank printers that use refillable bottles for a much lower cost per page.
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