Logitech H391 Wired Headset for PC/Laptop, Stereo Headphones with Noise Canceling Microphone, USB-C, in-Line Controls, Works with Chromebook - Graphite
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AI Verdict
This 5-ounce, on-ear USB-C headset with a rotating noise-canceling mic is for basic calls and meetings on a budget, but don't expect much from its claimed active noise cancellation.
This headset is a situational fit for users who need a basic, wired USB-C solution primarily for voice communication. Its lightweight design and plug-and-play functionality are convenient, but the questionable effectiveness of its active noise cancellation for listening and reported build quality issues mean it's not a universal recommendation. It excels where mic clarity for calls is the main priority, not immersive audio or quiet listening.
If you need true active noise cancellation for listening or superior audio fidelity, look for over-ear headphones with dedicated ANC chips and larger drivers.
Regret Score™
Very High RiskLower is better — measures purchase-regret risk from real buyer complaints, review credibility, and product maturity
Issues discovered after purchase
Critically weak dimension
Amazon rating vs actual quality
Chance this product isn't for you
Pros
- USB-C plug-and-play connectivity means no software installation is required.
- Microphone effectively minimizes background noise for clear outgoing conversations.
- Inline controls allow volume adjustment and muting without interrupting calls.
- Lightweight at 5 ounces, reducing fatigue during extended use.
- The 6.23 ft (1.9 m) cable provides freedom to move during calls.
- Adjustable headband and swivel-mounted ear cushions offer some comfort for shorter periods.
Cons
- The headset's "Active Noise Cancellation" for listening is largely ineffective, with background sounds still audible.
- Build quality uses "cheap plastic vinyl material" which may not be durable long-term.
- On-ear design and small earcups can lead to discomfort for some users over long periods.
- Microphone boom movement can be "clunky" and transmit noise if adjusted during a call.
- Audio quality for music is often described as "acceptable" but lacks detail or richness.
Dimension Scores
While "perfectly acceptable" for calls, user feedback indicates a lack of detail, muddy midrange, and weak bass for music, making it below average for general audio.
Despite the "Active Noise Cancellation" spec, user reviews explicitly state the headset does not effectively cancel ambient noise for the listener.
The on-ear design with small earcups and "cheap plastic vinyl" construction leads to mixed comfort experiences, with some finding it acceptable for short periods but uncomfortable for long sessions.
Best For
- Remote workers needing a simple, wired headset primarily for daily video calls.
- Students using Chromebooks for online classes who need a reliable microphone.
- Anyone needing a basic, hands-free communication device for a USB-C port.
- Temporary use in noisy environments where mic clarity is prioritized over headphone noise blocking.
Not Recommended For
- Users expecting effective active noise cancellation for their listening experience.
- Audiophiles seeking rich, detailed sound for music or media consumption.
- Individuals needing a highly durable headset for rough handling or frequent travel.
- Those with very large heads who find on-ear designs uncomfortable for extended wear.
Watch Out For
- The headset's "Active Noise Cancellation" for listening doesn't block out background noise effectively; a user reported hearing their dog barking clearly.
- Build materials feel like "cheap plastic vinyl," raising concerns about long-term durability, with some users reporting failure within 4-7 months.
- The mute button on inline controls can be inconsistent, with one user reporting it didn't work initially, leading to accidental unmuting.
- The microphone boom's movement is "clunky" and can transmit noise if adjusted during a live call.
- Small earcups and an on-ear design can cause discomfort after "hours of comfort" for some users, despite padding claims.
Full Specifications
| UPC | 097855205742 |
| ASIN | B0F5HC4FRL |
| Brand | Logitech |
| Color | Graphite |
| Style | USB-C |
| Units | 1.0 Count |
| Material | Plastic |
| Impedance | 32 Ohms |
| Model Name | H391 |
| Form Factor | On Ear |
| Item Weight | 5 ounces |
| Manufacturer | Logitech |
| Ear Placement | On Ear |
| Noise Control | Active Noise Cancellation |
| Series Number | 1 |
| Control Method | Push Button |
| Earpiece Shape | on_ear |
| Headphones Jack | USB |
| Number of Items | 1 |
| Special Feature | Noise Cancellation, Adjustable Headband, Inline Controls, USB-C Plug-and-Play, Padded Comfort, Long Cable, Sustainable Design |
| Audio Driver Type | Dynamic Driver |
| Item model number | 981-001574 |
| Compatible Devices | Pc Audio Applications |
| Frequency Response | 20000 Hz |
| Hardware Interface | USB Type C |
| Product Dimensions | 2.68 x 5.94 x 6.73 inches |
| Included Components | USB-C Headset H391, Quick-Start Guide |
| Customer Package Type | Standard Packaging |
| Input Device Interface | USB |
| Water Resistance Level | Not Water Resistant |
| Age Range (Description) | Adult |
| Connectivity Technology | Wired |
| Specific Uses For Product | Business, Gaming, Professional |
What Buyers Say
The most surprising finding is the stark contrast in user experiences regarding the headset's claimed "Active Noise Cancellation" for listening; many users report it's completely ineffective, with ambient sounds easily audible. While the microphone's noise cancellation generally performs well for outgoing audio, the overall build quality is frequently described as "cheap plastic vinyl," raising concerns about its longevity, with some units failing within months. The sound quality for calls is considered functional, but for music, it's often criticized for being flat and lacking depth.
“I bought these for work calls and the mic is fine, but don't even think about the 'noise cancelling' for yourself, my dog barking sounds like she's in my ear, and the plastic feels like it'll snap if I look at it wrong.”
Common Praise
- USB-C plug-and-play functionality works instantly without software.
- Microphone provides clear audio for callers by minimizing background noise.
- Inline controls for volume and mute are convenient and easy to access.
- Lightweight design at 5 ounces reduces fatigue during use.
- Long 6.23 ft (1.9 m) cable offers freedom of movement.
Common Complaints
- "Active Noise Cancellation" for the headphones does not block out ambient sounds effectively.
- Build quality feels like "cheap plastic vinyl" and may not be durable.
- On-ear design with small earcups can become uncomfortable after extended wear.
- Microphone boom is "clunky" and can transmit noise when adjusted.
- Audio quality for music is described as "dogshit" with unclear highs and muddy midrange.
Ownership Tips
- The mute button on the inline control sometimes needs a second press or can be inconsistent, making you double-check if you're actually muted.
- The "leatherette" ear cushions can start to peel or degrade after a few months of daily use, especially in dry environments.
- The microphone boom, while rotating, has a stiff, "clunky" movement that feels cheap and can transmit handling noise.
- The USB-C connector, while convenient, can feel less secure than expected in some ports, leading to occasional disconnections if the cable is tugged.
- Despite being "on-ear," the earcups don't fully seal, contributing to the poor passive noise isolation.
Frequently Asked Questions
Does this headset have active noise cancellation?
The product specs claim "Active Noise Cancellation," but user feedback indicates it's largely ineffective for blocking out ambient noise while listening. The microphone does have noise-canceling capabilities for clearer outgoing audio.
Is the microphone noise-canceling?
Yes, the rotating boom microphone is designed to minimize unwanted background noise for clear conversations.
Is this headset comfortable for long periods?
It features an adjustable headband and swivel-mounted, leatherette ear cushions for comfort. However, some users with larger heads or those sensitive to on-ear designs might find the small earcups uncomfortable after extended use.
Does it require any software installation?
No, it's a USB-C plug-and-play headset, meaning you can simply connect it to your computer and use it without installing any drivers or software.
How long is the cable?
The USB-C cable is 6.23 ft (1.9 m) long, providing flexibility to move around during calls.
Can I use this for music?
While it provides "enhanced digital audio" for music, user reviews describe the sound quality as "acceptable" and "pretty clear" for calls, but not particularly rich or detailed for music enjoyment.
Buying Guide
When you're looking at a headset like this, you need to decide what's most important: clear communication or immersive sound. This headset prioritizes getting your voice across clearly in calls, not blocking out the world around you or delivering rich music. Think about how long you'll wear it and if an on-ear design usually bothers you.
Noise-Canceling Microphone
This is crucial for calls. It means the microphone tries to filter out background noise from *your* end, so the people you're talking to hear your voice, not your dog, kids, or keyboard clicks.
On-Ear Design
This means the earcups sit directly on your ears, not around them. It usually makes headsets lighter and less bulky, but can be less comfortable for long periods and doesn't block out as much ambient sound as over-ear designs.
USB-C Connectivity
This is a simple, modern connection that works with most newer laptops and devices without needing adapters. It's plug-and-play, so you don't have to mess with drivers or Bluetooth pairing.
Alternatives
If you need effective noise cancellation for your own listening experience, look for headsets explicitly marketed with strong "Active Noise Cancellation" for the headphones, usually in an over-ear design. If comfort for all-day wear is paramount, consider over-ear models with larger, softer earcups.
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