
Sony WH-CH720N Noise Canceling Wireless Headphones Bluetooth Over The Ear Headset with Microphone and Alexa Built-in, Black New
Want the best price and purchase timing?
Our AI advisor analyzes real-time pricing across all channels to find you the best deal.
AI Verdict
These 192g over-ear headphones offer 35-hour battery life and active noise cancellation, making them suitable for comfortable, extended listening in moderately noisy environments.
These headphones are a situational fit, offering a 192g lightweight design and 35-hour battery life for comfortable, extended listening. The active noise cancellation is effective for everyday ambient sounds, but struggles with low-frequency noise. The all-plastic build keeps the weight down but sacrifices a premium feel.
If you need stronger low-frequency noise cancellation and a more robust build, look for headphones with higher-end noise-canceling processors and metal components.
Regret Score™
Medium RiskLower is better — measures purchase-regret risk from real buyer complaints, review credibility, and product maturity
Issues discovered after purchase
Critically weak dimension
Amazon rating vs actual quality
Chance this product isn't for you
Pros
- Weighing 192g, they are Sony’s lightest wireless noise-canceling headband, providing comfort for extended wear.
- Offers up to 35 hours of battery life with active noise cancellation, and up to 50 hours without.
- Features multipoint connectivity, allowing simultaneous connection to two Bluetooth devices.
- Sound can be customized using the equalizer in the Sony | Headphones Connect app.
- Includes a 0.9m aux cable for wired listening, useful when Bluetooth is unavailable.
- Transparency mode is effective, making it feel almost like you're not wearing headphones.
Cons
- The all-plastic construction feels less premium and 'quite cheap' to some users.
- Active Noise Cancellation struggles with low-frequency rumbles, like train engines.
- Earcups can cause ears to get warm after approximately 30 minutes of continuous use.
- No carry case is included, which means less protection during transport.
- Physical buttons are difficult to distinguish by touch, making adjustments tricky.
- Some users reported Bluetooth connectivity issues, including 'jitter' and disconnections, with certain firmware versions.
Dimension Scores
The sound is customizable via EQ in the app, but the default tuning can be flat and distortion is a reported shortcoming.
ANC effectively reduces general ambient noise and high-pitched sounds, but struggles with low-frequency rumbles.
At 192g, they are very lightweight with soft cushions and a secure fit, though some users experience ear warmth after 30 minutes.
The headphones offer up to 35 hours of battery life with ANC and 50 hours without, with quick charging for 1 hour playback from 3 minutes charge.
Best For
- Commuting and travel, effectively reducing general ambient noise.
- Office environments, due to multi-device pairing and low audio leakage.
- Extended listening sessions, supported by 35-hour battery life and 192g weight.
- Users prioritizing comfort and long battery life over a premium build.
Not Recommended For
- Audiophiles seeking top-tier sound clarity and detail.
- Users needing heavy-duty noise cancellation for very loud environments like construction sites.
- Those who require a robust, premium-feeling build quality.
Watch Out For
- Bluetooth connectivity can experience 'jitter' or disconnections, particularly with older phones or specific software versions.
- The all-plastic construction, while contributing to the 192g weight, makes the headphones feel less durable and premium.
- A carry case is not included, leaving the headphones vulnerable to damage when transported.
- Active Noise Cancellation is less effective against persistent low-frequency noises, such as bus or train engines.
- Earcups can lead to ear warmth after about 30 minutes of wear, requiring breaks for comfort.
Full Specifications
| UPC | 027242925397 |
| ASIN | B0BS1QCFHX |
| Brand | Sony |
| Color | Black |
| Style | Headphone |
| Units | 1.0 Count |
| Material | Metal |
| Batteries | 1 A batteries required. (included) |
| Impedance | 325 Ohms |
| Generation | 1 |
| Model Name | WH-CH720N |
| Form Factor | Over Ear |
| Item Weight | 3.5 ounces |
| Sensitivity | 108 dB |
| Battery Life | 35 Hour |
| Control Type | control |
| Manufacturer | SONY |
| Cable Feature | Without Cable |
| Charging Time | 50 Hours |
| Ear Placement | Over Ear |
| Noise Control | Active Noise Cancellation |
| Series Number | 720 |
| Control Method | Voice |
| Earpiece Shape | Over-ear cups |
| Bluetooth Range | 10 Meters |
| Headphones Jack | 3.5 mm Jack |
| Number of Items | 1 |
| Special Feature | Adaptive Sound control, Adjustable Ambient Sound mode, Dual Noise Sensor technology, Long battery with quick charging, Microphone Included, Multipoint connection |
| Audio Driver Size | 30 Millimeters |
| Audio Driver Type | Dynamic Driver |
| Bluetooth Version | 5.2 |
| Item model number | WHCH720N/B |
| Compatible Devices | Bluetooth-enabled devices |
| Frequency Response | 20000 Hz |
| Hardware Interface | USB Type C |
| Product Dimensions | 8.16 x 2.17 x 9.34 inches |
| Carrying Case Color | Black |
| Included Components | Headphone cable (approx. 1.2 m (47.25 in.), Headphones, USB Type-C cable (USB-A to USB-C) (approx. 20 cm (7.88 in.)) |
| Input Device Interface | Bluetooth |
| Noise Control Features | active_noise_cancellation |
| Water Resistance Level | Not Water Resistant |
| Age Range (Description) | Adult, Kid, Teen |
| Connectivity Technology | Wireless |
| Specific Uses For Product | Entertainment |
| Recommended Uses For Product | Calling |
| Supports Bluetooth Technology | Yes |
| Is Discontinued By Manufacturer | No |
| Wireless Communication Technology | Bluetooth |
What Buyers Say
Many users highlight the 192g weight as a key comfort factor, making them easy to wear for extended periods. While the active noise cancellation handles typical ambient sounds, it's not as effective against deep rumbles. The all-plastic construction is frequently mentioned, contributing to the light weight but also a less premium feel. Bluetooth connectivity issues, like 'jitter,' have been reported by some users.
“These are super light and the battery lasts forever, but man, the plastic feels kinda flimsy and my ears get sweaty after a while, plus the ANC doesn't really kill the bus rumble.”
Common Praise
- The 192g weight makes them feel like 'almost nothing' on the head, contributing to comfort.
- The 35-hour battery life with ANC is 'exceptionally good' and holds up to its claims.
- Multipoint connectivity allows simultaneous connection to two devices, like a phone and laptop.
- The customizable EQ in the Sony app allows for personalized sound adjustments.
- ANC effectively reduces traffic and general ambient noise when music is at 50% volume.
- Transparency mode is 'very transparent,' making it feel almost like not wearing headphones.
Common Complaints
- The all-plastic build feels 'quite cheap' and less premium than expected.
- ANC is 'noticeably weaker' than higher-priced Sony models and struggles with low tones.
- Earcups can cause ears to get 'pretty warm after 30 minutes of use.'
- Bluetooth connectivity issues, including 'jitter' and disconnections, reported with some firmware versions.
- No included carry case for protection during transport.
- The physical buttons are 'difficult to tell apart' by touch, making blind adjustments challenging.
Ownership Tips
- The earcups can make ears warm after about 30 minutes, requiring removal for cooling.
- Bluetooth connectivity can have 'jitter' issues, especially with older phones or certain software versions.
- The lack of a case means they need careful handling if transported in a bag.
- The physical buttons are hard to distinguish without looking, making on-the-fly adjustments tricky.
- The ANC is more effective for consistent, mid-to-high frequency noises than sudden, low-frequency sounds.
Frequently Asked Questions
How is the build quality?
The headphones are made almost entirely of plastic, contributing to their 192g lightweight design, but some users report they feel less premium.
Does it come with a case?
No, a carry case is not included with the headphones, so you'll need to purchase one separately for protection during transport.
Can I use them wired?
Yes, they include a 0.9m aux cable for wired listening, which is useful if Bluetooth isn't available or for gaming without mic support.
How effective is the noise cancellation?
The active noise cancellation works well for blocking out mid-range and high-pitched sounds like office chatter, but it struggles with low-frequency noises such as train engines.
Do they support connecting to multiple devices?
Yes, they feature multipoint connection, allowing you to pair with two Bluetooth devices simultaneously and automatically switch between them.
Is the sound quality customizable?
Yes, you can customize the sound profile using the equalizer in the Sony | Headphones Connect app to adjust bass and other settings.
Buying Guide
When buying over-ear headphones, you're balancing comfort, sound isolation, and portability. The weight, clamping force, and earcup material directly impact how long you can wear them. Active Noise Cancellation (ANC) is key for blocking distractions, but its effectiveness varies greatly, especially for low-frequency sounds.
Weight (192g)
This number tells you how light the headphones are. Lighter headphones, like these at 192g, mean less pressure on your head and neck, making them more comfortable for hours of use, almost like they disappear.
Battery Life (35 Hour)
This indicates how long the headphones will play audio on a single charge with noise cancellation active. A 35-hour battery means you can use them for several days of commuting or multiple long flights without needing to recharge.
Active Noise Cancellation
This feature uses microphones to detect external sounds and then generates an opposite sound wave to cancel them out. It's like having a quiet bubble around your ears, reducing distractions from your environment.
Multipoint Connectivity
This allows the headphones to be simultaneously connected to two Bluetooth devices, like your phone and laptop. When a call comes in on your phone, the headphones automatically switch, so you don't have to manually reconnect.
Alternatives
If these don't cut it, look for headphones with higher-tier noise-canceling processors for better low-frequency noise reduction, and a more robust build with metal components if durability is a top concern.

![Samsung Galaxy Buds 4 Pro (2026) AI True Wireless Bluetooth Earbuds, Hi-Res Audio, 2-Way Speaker, ANC 2.0, Optimized Comfort, IP57, Live Translation, Black [US Version, 2 Yr Warranty]](https://m.media-amazon.com/images/I/51QEHqsjzPL._AC_SL1500_.jpg)

